Frequently Asked Questions

We accept payment via Paypal

Your credit card will be charged as soon as your order is accepted and processed.Then we will charge your paypal

All products on our site are sold in U.S. Dollars (USD).

You can view order status on your Account page. The order status will be updated when it is been processed and dispatched.

You can use one promo code per order. If you get two valid promo codes, please choose the one you want to use more.

To cancel your order, please email us at service@fofosbeauty.com with in 24 hours after the order is been placed. Once the order has been shipped, we are not able to process the cancellation.

No, we are sorry that you can not cancel the order once it has been dispatched.

The press-on nails are in perfect color, shape and length. They can be easily applied on your natural nails in minutes. And you can re-use the nails for several times if you take good care of them while wearing and removing.

The moment you touch our nails, your fingers will tell you. They are super soft, thin, flexible and comfortable to wear.

The manicure kit comes in 30 nails and 12 sizes to help ensure the perfect fit for each finger. Please press one down over your natural nail, and select a nail size to fit your finger. If in between sizes, choose the smaller size.

To prepare:

1. Choose the best size nail to your finger and set aside in order.

2. Wipe each nail using the Prep Pad provided before applying.

Tip: Choose the smaller size when in between sizes.

To apply:

1. Peel off the pre-made adhesive film on the nail.

2. Align under cuticle carefully and press down firmly with your thumb for at least 15 seconds.

3. Customize the length or the shape if necessary.

Tip: Keep pressing nails and avoid contact with water in the first hour, it will ensure a long wear time.

To remove: Peel off nails gently from sides using the manicure stick. Do not force or pull nails off. If needed, soak hands in warm water or apply polish remover around edges, then use the mani stick to gently lift off nails.

To reuse:

PREP:

1. Remove any residual tabs from the nail back, if needed, use the tweezer.

2. Clean the nails with the Prep Pad.

APPLICATION:

1. Select the best size of the adhesive tabs to your natural nails.

2. Apply the adhesive tab to your nail and peel off the clear film.

3. Starting at the cuticle and press firmly for at least 15 seconds.

Caution: Do not apply to week, damaged, or infected nails.

When applied correctly, your nails can stay on for up to two weeks. This will vary depending on your application method and how you wear them.

A few things can ensure a long wear time:

1. Before applying your nails, wipe your natural nails clean with the prep pad. This will remove any excess oil on your nails and create the ideal surface for the adhesive tab. Then we suggest you wash your nails well and dry thoroughly.

2. Press each nail firmly for at least 15 seconds.

3. Avoid water for about 1 hour after the application.

Yes, it is fine to take a shower. The nails are waterproof.

If one nail(s) pop off, you can re-apply it with the provided adhesive tabs and follow the same application instructions.

A few things can ensure a long wear time:

1. Before applying your nails, wipe your natural nails clean with the prep pad. This will remove any excess oil on your nails and create the ideal surface for the adhesive tab. Then we suggest you wash your nails well and dry thoroughly.

2. Press each nail firmly for at least 15 seconds.

3. Avoid water for about 1 hour after the application.

You can mix and match with your other sets or you can reshape them to use.

Yes. Our nails can be applied multiple times. Please remove any residual tabs from the nail back after each wearing, this will help make a better surface for re-application. Then you can use the provided adhesive tabs to reapply.

No. Our adhesive tab itself remains non-damaging for your natural nails and creates a very strong bond.

We are confident with the quality of our products and it is quite rare for our nails to break or chip. Please email us via service@fofosbeauty.com with your order number if this happens. We will provide you a replacement or refund.

Yes, Fofosbeaut nails can be reshaped, filed to your preferred fit or length. You can use a nail file just as you do on your natural nails.

👉 You can check out our accessories page and reorder them. 

We offer a return/exchange free of charge if the product is incorrect or faulty. Or the return shipping cost are paid by the buyers. We offer free shipping on exchanges.

We are sorry that you didn't love our products, simply contact us within 30 days period and we'll send you a return or exchange instructions. Please note that all items should be returned in unused condition for hygienic reasons.

Customer satisfaction is always our top priority. We hope you are delighted with your order, if you are not perfectly satisfied with your items, we offer 30-day no questions asked satisfaction guarantee. Simply contact us via service@fofosbeauty.com. With your order number, we will help you with the refund, return or exchange. Please note that the items should be returned in its original and unused condition.

We are sorry to hear that the product you received is different from the product you ordered. All you need to do is contact us via service@fofosbeauty.com, please provide us the order number and photos of the product you received. We will be sure to get you the product you ordered. Please make sure the products are returned in perfect condition.

We will process the refund as soon as we receive the returned package. Your refund will automatically be applied to your credit card or your paypal. Usually it may takes 3-10 business days to appear on your statement.

We wish we could get our products into the hands of everyone. Currently, we can ship to the continental U.S. and most international countries. Unfortunately, we are unable to ship to P.O. Boxes, APO/FPO or other military addresses. We are working on getting our products everywhere around the world. Email us if you have more questions.

We offer two shipping speeds, because sometimes you can wait and sometimes you can't.

1. Standard (3-15 business days): $5

2. Express (4 business days): $15

PS: Standard shipping is free when you order 3 items or more. Please allow 1 to 2 business days for us to receive and process your order.Please note express service is not available for P.O. Boxes and APO/FPO addresses.

All orders will be shipped in 2 business days. You will receive a shipping confirmation email with a tracking number as soon as your package ships.

Standard shipping to US takes between 3-8 business days after the shipping confirmation has been sent.

International shipping takes 5-20 business days after the order has been dispatched.

You can change the shipping address ONLY if the order has not been shipped. Please double check your shipping address and make sure it is correct when you are placing the order.

Yes, we ship all over the world.

You should automatically receive one shipping confirmation email once the order has been dispatched. The tracking number and the tracking link will be provided in the email. If you can not find the tracking number , please email us at service@fofosbeauty.com for help.

The most common factors may cause to the delay are as following:

1) Misspelt, incompleted or outdated address when the carrier fails to delivery the package.

2)Unforeseen circumstances at the local post office, postal strikes, customs clearance or weather.

3)The carrier may take 1-2 business days to register and receive parcels. This will affect your shipment status.

4)Public Holidays in your location and ours can also cause delays during the processing time.

Please contact us at service@fofosbeauty.com for help, if your package has been lost or stolen.